Privacy Policy
PRIVACY POLICY
PLEASE FIRST READ THE TERMS AND CONDITIONS DOCUMENT CAREFULLY BEFORE USING THIS WEBSITE. YOUR USE OF THIS WEBSITE SIGNIFIES YOUR AGREEMENT WITH ALL THREE SECTIONS OF THAT DOCUMENT. IF YOU DO NOT AGREE, PLEASE DO NOT USE THIS WEBSITE.
This is an internet website owned and operated by P4 Healthcare, LLC, with its headquarters at 6031 University Blvd., Suite 235, Ellicott City, MD 21043. References to “we,” “our,” “us,”, "this site", "P4", or “P4, LLC” mean P4 Healthcare, LLC, and its subsidiaries, agents, licensors, suppliers, and vendors. References to “you” or “your” mean unregistered visitor(s) and registered user(s) of the this site. References to “registered user” mean a patient (or family member) or a health care professional who has registered to obtain full access of the “Patients and Caregivers” or “Healthcare Professionals” pages of the this site, respectively.
Your Privacy is very important to us. We will not sell, rent, or forward to third parties any individually identifiable personal information (e.g., your name, address, telephone number, e-mail address, etc.) you provide during the registration process or enter into our website unless you have specifically given us the permission to do so or unless required by law. Otherwise, the only third parties that may access your information without your consent are suppliers and vendors that service our website, but only to the extent such service providers have a need for such access in the course of providing services to us. We will obtain confidentiality agreements from such service providers. We may, however, make anonymous by removing or masking personal identifiers and/or aggregating publicly available information, your personal health information, and that of other registered users to provide such information in that form to third parties, but never in such a way that it violates your privacy. Aggregate data does not contain any information that could be used to contact or identify you. For example, we may provide advertisers with information about the prevalence of certain health conditions in the overall group of registered users and similar aggregate information.
Although we are not subject to the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we have nevertheless conducted a review of our privacy practices and websites and consider them to be consistent with the requirements of HIPAA.
We are a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This Privacy Policy covers all of the P4, LLC sites. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding our Privacy Policy, then please contact:
Privacy Officer
P4 Healthcare, LLC
6031 University Blvd.
Suite 235
Ellicott City, MD 21043
admin@p4healthcare.com.
If your inquiry has not been satisfactorily addressed, then please contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison in resolving your concerns about our privacy practices.
Information Provided at Registration
This site's registration form requires users to give us contact information (e.g., name, e-mail address), demographic information (e.g., ZIP code, age), and some health condition-specific information to personalize the website experience. No financial information is collected.
We use contact information from the registration form for internal purposes and to send the user news, information about new website features, services, and updates, information about us, and promotional materials or offers from some of our corporate partners. We use demographic and personal health information to tailor the registered user’s experience at our website, showing them content that we think they might be interested in and displaying the content according to their preferences. Your health information is password-protected to prevent access by others. However, we may need to disclose personal information when required by applicable local, state, federal, or international law.
All personal, identifiable information of the registered users is retained by us for a period of five (5) years unless a member requests that the information be deleted. If you would like your information deleted, then you can remove all your records from our website by providing us with your user name and the e-mail address you provided during registration and sending your request to our support group at support@p4healthcare.com. The process of removing your information normally takes three (3) business days, and you will be notified via e-mail upon completion of the removal process. Please note that we cannot delete information that have been released pursuant to your authorization prior to your request or that have been released in anonymous, de-identified, aggregate form.
Choice/Opt-Out
We provide registered users the opportunity to opt-out of receiving communications from our partners and us. When you complete the registration or make changes to your account, you will be given the choice of receiving informational/promotional e-mails from us. You may opt-out of receiving these e-mails by removing the automatic check mark from the preference box for receiving e-mails and newsletters. You may also opt-out of receiving these e-mails and newsletters by changing your preferences in your Account screen at any time.
However, if you choose to remove or not supply us with personal information, then you will be unable to access some of our website features. You will be unable to access personalized features, such as Symptom Tracker, My Health Center or Health Tools, personalized and dynamic content, and ENewsletters. However, you will still have access to our static content.
Notification of Changes
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection, then we will notify you via e-mail. You will have a choice as to whether we can use your information in this different manner. You must affirmatively respond, as instructed in the email notification, if you do not wish for us to use your personally identifiable information in a different manner than is described in this Privacy Policy. In addition, if we make any material change in our privacy practices that do not affect user information already stored in our database, then we will post a prominent notice on our website notifying registered users of the change. In some cases where we post the notice, we will also e-mail users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Links to Other Websites
Our website contains links to other websites. We are not responsible for the privacy practices or the content of such websites. Please read the privacy statements of the link websites that you visit.
Security
We are committed to privacy protection and utilize what we believe to be the most current security tools available to ensure the privacy and confidentiality of all registered users. Our website has security measures in place to protect the loss, misuse, and alteration of the information under our control. Information provided to the various sections of our website is password-protected and encrypted by means of a firewall.
An individual username and password protect each website account so that no one other than the user and those to whom the user has granted access can access its features. In addition, all information is protected through secure socket layer (SSL) software, which encrypts the data to protect it during transmission. We maintain this information, encrypted, on a secure, protected server. This site's “My Health Center” and “Health Tools” website pages are certified by Thawte (http://www.thawte.com) as secure health information tools.
Cookies, Log Files, IP Addresses
An HTTP cookie is a small packet of information sent by a server to an internet browser and then sent back by the browser each time it accesses that server. It is a small text file that is stored on a user’s computer for record-keeping purposes. Most browsers allow you to reject cookies but are initially set to accept them. You can modify each browser’s security settings so you can approve or reject cookies from each individual website.
As is true of most websites, we use cookies on this website. We use cookies to provide us with information relating to the sources of our website traffic. We link the information we store in cookies to any personally identifiable information you submit while accessing our website. We also use session ID cookies to make it easier for you to navigate our website. A session ID cookie expires when you close your internet browser. If you reject cookies, then you may still use our website, but your ability to use some areas of our website, such as contests or surveys, will be limited.
Some of our sponsors and advertisers may use cookies whenever you view specific pages on our website. They use those cookies to collect traffic information in an effort to determine the effectiveness of their ads. We do not control the use of cookies by these third parties. All of our sponsors and advertisers have agreed that they will only use the information in aggregate form and will not collect any personally identifiable information from any of our registered users. We are not responsible for any action resulting from any third party’s use or misuse of this information.
We gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses (i.e., your internet address), browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which identify individual users, to analyze trends, administer our website, track users’ movements around the site, and gather demographic information about our user base as a whole. We link this automatically collected data to personally identifiable information. IP addresses are tied to personally identifiable information to enhance a user’s website experience and to “push” them information that is directly related to their specific profile and interests.
We may also use your IP address to help diagnose problems with our server and to administer our website. Your IP address also may be used to help identify you and to gather broad demographic information. We use only session cookies to keep track of your password and to personalize your web page.
If you wish to disable cookies, then please follow the appropriate instructions for your browser below. Please note that doing so will significantly increase the number of times you have to use the login function when using our website.